FAQ

Frequently Asked Questions

Size questions:

My garden is quite small, how will i know what would fit?

You’d be surprised on the solutions we can come up with even in small spaces, it’s best to give us a call & we can scope your ideas over the phone and book in a site survey.

How do i measure my garden/space?

We don’t expect you to know the exact measurements of your space, that’s what we’re here for. Book in for a site survey and we’ll come in take measurements and be able to talk to you in person about your preferences.

Regulations:

DO I NEED PLANNING PERMISSION?

It really depends on a number of factors, size being most notable. In most cases a building can be put in your garden without applying for planning permission as long as it satisfies certain Permitted Development rules. If still unsure, we can assess if the solution you’ve chosen requires permission on a site survey, give us a call to arrange: 

Permitted Development Rules:

  • Under new regulations that came into effect on 1 October 2008 outbuildings are considered to be permitted development, not needing planning permission subject to the following limits and conditions:
  • No outbuilding forward of the principal elevation fronting a highway.
  • Outbuildings and garages to be single story with maximum eaves height of 2.5 meters and maximum overall height of four meters with a dual pitched roof or three meters for any other roof.
  • Maximum height 2.5 meters within two meters of a boundary.
  • No verandas, balconies or raised platforms.
  • No more than half the area of land around the “original house”* would be covered by additions or other buildings.
  • In National Parks, the Broads, Areas of Outstanding Natural Beauty and World Heritage Sites the maximum area to be covered by buildings, enclosures, containers and pools more than 20 metres from house to be limited to 10 square metres.
  • On designated land* buildings, enclosures, containers and pools at the side of properties will require planning permission.

Within the curtilage of listed buildings any outbuilding will require planning permission.*The term “original house” means the house as it was first built or as it stood on 1 July 1948 (if it was built before that date). Although you may not have built an extension to the house, a previous owner may have done so.*Designated land includes national parks and the Broads, Areas of Outstanding Natural Beauty, conservation areas and World Heritage Sites.To help you through these rules and regulations call us with your desired building choice and request a site survey or detailed information about the location. We will be able to tell you if you need planning permission or if we can go around it with a bespoke cabin.

What is a base and do I need one?

A base is the foundation layer to your cabin, garden room, gazebo or garage. It provides a strong sturdy foundation to prevent the timber rotting and support stability, it is a crucial part of building a solution that lasts.

What bases are available?

There are two options: timber frame bases or concrete, see our services page for more information.

Process questions:

HOW WILL MY CABIN BE DELIVERED?

Our cabins are delivered on a 3.8m tall by 11m length by 2.7m wide lorry with a HiAB crane. Please ensure that access to your property is adequate for this before placing an order. If you are unsure on width restrictions do let us know. Please also be mindful that overhead cables can prevent us from making a delivery.

Our delivery charges are included in the cost of the cabin unless otherwise specified.

HOW MANY DAYS TO INSTALL?

The size of the solution informs the amount of time needed for an installation, however we pride ourselves on having a great turn around time. Rough guidelines below:

  • Standard sized log cabin (1 bedroom) 2-3 days installation.
  • Medium sized log cabin (2 bedroom) 4-5 days installation
  • Large sized cabin (3 bedroom +) from 6-7 days installation
HOW LONG WILL IT TAKE THE ENTIRE PROCESS TAKE?

We have one the fastest teams in the UK, being able to turn around from start to finish within 4 weeks (depending on the project)  If you chose to go the bespoke route we recommend you estimate an additional week or two. If you have a deadline or an occasion let us know and we’ll do our best to accommodate.

CAN I BUY A CABIN AND INSTALL MYSELF?

If you choose one of our products listed online you can install yourself if you have adequate building experience. However if you do opt for a self build, we do not supply any additional support for insurance purposes and we recommend you choose our professional installation option.

CAN YOU INSTALL A BATHROOM/TOILET?

Yes. We have plumbing as an additional service and can build into the cabins & garden rooms. We can talk you through what’s possible on your site survey.

CAN YOU HAVE HEATING IN A CABIN/GARDEN ROOM?

Yes. We offer electrical installation both internally and externally as an additional service. We can talk you through options on your site survey.

DO YOU PROVIDE THE LIGHTING FIXTURES?

Yes we can provide lighting fixtures, sockets, cabling as well as lamps and porch lights. We employ NICEIC domestic certified electricians to fit. We start with basic packages of a light and switch and can add in sockets and lights wherever you need them.

CAN YOU INSTALL SOLAR PANELS?

Yes, we have a local supplier that we work with. Let us know what you are trying to achieve and we can explore together.

Aftercare:

WILL MY CABIN NEED TREATING?

The simple answer: yes. It’s important with natural materials that you proof them, we’re able to offer that service at installation for an additional charge or you can opt to do it yourself if you prefer. We recommend the timber is treated inside & out within 2 weeks of installation. It will require 3 coats of Sadolin protection (our preference) inside and out to prevent from rotting. The product you chose will also determine how regular this needs to be reapplied some last from 4 to 10 years.

DO YOUR PRODUCTS COME WITH A GUARANTEE?

All of our products are designed to stand the tests of time, and the timber comes with a rot proof guarantee for 10 years.

HOW DO YOU MAINTAIN/CLEAN A SAUNA?

It’s actually a pretty simple process, to eliminate germs and clean you allow the sauna to run a session on its own and it will self clean via steam through ventilation. If you opt for a shower drainage options the process is pretty simple and can be wiped down like a typical household.

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Our Services

Our all inclusive services range from electrical fittings to heating installation. 

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